Let's start at the very beginning

Bitcoin is digital money. Not digital money controlled by a bank or a government — digital money that runs on a network of computers around the world, owned by no one and everyone at the same time.

You can send Bitcoin to anyone on earth, directly, without going through a bank or payment processor. Transactions are recorded permanently on a public ledger called the blockchain. No single company, country, or person controls it.

It was created in 2009 by someone — or a group — using the name Satoshi Nakamoto. That person's real identity has never been confirmed, which is remarkable given that Bitcoin is now worth hundreds of billions of dollars. Satoshi simply published the code, released it to the world, and disappeared.

Hodl says
You don't need to understand how Bitcoin works under the hood to accept it — any more than you need to understand how card networks work to accept Visa. But knowing the basics helps you answer customer questions with confidence.

Why does Bitcoin have value?

This is the question everyone asks first — and it's a fair one. The honest answer is that Bitcoin has value for the same reason gold has value, and arguably for the same reason dollars have value: because enough people agree it does, and it has genuinely useful properties as money.

"Gold is valuable because it's scarce, durable, and universally recognized. Bitcoin has all of those properties — and it can be sent across the world in minutes."
A common comparison among Bitcoin advocates

How is Bitcoin different from regular money?

Traditional money — dollars, euros, yen — is issued by central banks. Governments can print more of it, freeze accounts, and reverse transactions. These are features for some purposes and bugs for others.

💵 Traditional money vs ₿ Bitcoin

Issued by: Central banks (traditional) · Mathematical algorithm (Bitcoin)

Supply: Unlimited, controlled by policy (traditional) · Fixed at 21 million (Bitcoin)

Transactions: Reversible, can be frozen (traditional) · Final, cannot be reversed (Bitcoin)

Transfer hours: Business hours, delays (traditional) · 24/7/365, minutes (Bitcoin)

Merchant fees: 2–3% per transaction (traditional) · Flat subscription, no cut taken (OrangeTill)

For merchants, the most practically significant difference is that Bitcoin transactions cannot be reversed. This eliminates chargebacks entirely — a meaningful benefit if you've ever dealt with fraudulent disputes on card transactions.

Who actually uses Bitcoin?

More people than you might expect. Tens of millions of people hold Bitcoin worldwide. The typical customer who wants to pay with Bitcoin at your business fits a few profiles:

Hodl says
Bitcoin customers tend to be loyal. When they find a merchant who accepts Bitcoin, they remember — and come back. Accepting Bitcoin isn't just a payment method. It's a signal that your business is forward-thinking.

What does accepting Bitcoin mean for your business?

When a customer pays you in Bitcoin, the money flows directly from their wallet to yours on the blockchain. There is no intermediary, no settlement delay, and no percentage taken by a processor. OrangeTill charges a flat monthly subscription — your transactions are entirely between you and your customer.

The exchange rate question

You set your prices in dollars. OrangeTill converts the dollar amount to the current Bitcoin equivalent using live exchange rates. The customer pays in Bitcoin, and that Bitcoin arrives in your wallet at its current market value. For practical purposes, the amount you receive matches the dollar price you charged.

What about price volatility?

Bitcoin's price fluctuates — sometimes significantly. If you hold Bitcoin in your wallet, the value will go up or down with the market. Many merchants convert to dollars immediately after receiving payment, which eliminates this risk. Others hold a portion as a long-term savings strategy. The choice is entirely yours.

No chargebacks — ever

Once a Bitcoin transaction is confirmed on the blockchain, it is final. It cannot be reversed, disputed, or charged back. For merchants who've dealt with fraudulent chargebacks — common in food service and retail — this alone can justify the subscription.

Hodl says
No chargebacks. Ever. For a food truck or coffee shop that's been hit with fraudulent disputes, that alone is worth the price of a subscription.

A brief history — worth knowing

Bitcoin launched in January 2009. In its early days it was worth fractions of a cent, used primarily by cryptographers and cypherpunks. The first real-world transaction was in 2010 — a programmer paid 10,000 Bitcoin for two pizzas, a trade now celebrated every May 22nd as "Bitcoin Pizza Day."

Since then Bitcoin has gone through multiple boom-and-bust cycles, been declared dead hundreds of times, and emerged each time at a higher price. It has been adopted by publicly traded companies as a treasury asset, approved as legal tender in El Salvador, and accepted by major retailers worldwide. Whether or not you believe in it as a long-term store of value, its 15+ year staying power is difficult to argue with.

Common questions

Is Bitcoin legal in the United States? ▼
Yes. Bitcoin is legal to own, use, and accept as payment in the US. The IRS treats it as property — you report crypto income on your taxes just as you would any business income. Talk to your accountant, and see our article on crypto taxes for small businesses.
What if the price drops right after I receive it? ▼
If you convert to dollars immediately after each payment, you eliminate this risk entirely and receive the exact dollar value of the sale. If you hold Bitcoin, its value may go up or down. Most merchants starting out convert immediately or hold a small amount and convert the rest.
Do I need to understand blockchain to accept Bitcoin? ▼
Not at all. You don't need to understand how TCP/IP works to send an email, or how card networks route transactions to accept Visa. OrangeTill handles the technical side — you just need a wallet address and a QR code.
Can my customer get a refund? ▼
Bitcoin transactions cannot be reversed once confirmed. If you choose to issue a refund, you send Bitcoin back to the customer's address manually from your wallet app. Communicate your refund policy clearly before a customer pays with crypto.
What's the difference between Bitcoin and other crypto? ▼
Bitcoin (BTC) is the original cryptocurrency, created in 2009. "Crypto" is a broader term covering thousands of others — Ethereum, Solana, Dogecoin, stablecoins like USDC, and more. OrangeTill supports 8 of the most widely used. Bitcoin is simply the most well-known and widely held.
How do I convert Bitcoin to dollars? ▼
You send Bitcoin from your wallet to a cryptocurrency exchange — Coinbase, Strike, and River are all popular options. Once it arrives, you sell it for dollars and withdraw to your bank account. The process takes minutes to a couple of days depending on the exchange.

Ready to accept Bitcoin?

OrangeTill lets you start accepting Bitcoin payments in minutes. No hardware, no percentage fees, no technical setup required.

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